Responsible Gambling

At Pistolo Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be treated as entertainment, not a source of income. As a licensed and regulated online casino, we take our role in promoting safe gambling practices seriously. Our commitment to responsible gambling is reflected in our licensing and regulatory compliance with the relevant authorities.

We understand that problem gambling can have serious consequences for individuals and their loved ones. That's why we are dedicated to providing tools and resources to help players stay in control of their gaming habits. Our aim is to provide a supportive environment where players can enjoy themselves while minimizing the risk of developing problem gambling behaviors.

What Is Responsible Gambling?

Responsible gambling at Pistolo Casino means treating gaming as entertainment, not a source of income. It's about being aware of your own limits and making informed decisions about how you gamble. Here are some warning signs of problem gambling to watch out for:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

If you experience any of these symptoms, it's essential to seek help. We're here to support you in making responsible choices.

Tools to Stay in Control

To help players stay in control, we offer the following tools:

• Deposit Limits: Set a limit on how much you can deposit into your account.
• Wagering Limits: Limit the amount you bet per spin or hand.
• Session Time Limits: Set a time limit for your gaming sessions.
• Reality Checks: Receive reminders about your gaming activity and set goals to stay on track.
• Loss Limits: Limit the amount you can lose in a single session.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from playing at Pistolo Casino.

These tools are designed to help you stay in control and enjoy gaming responsibly.

How to Request Limits or Exclusion

To set limits or activate self-exclusion, please follow these steps:

1. Log in to your account.
2. Go to the "Account" section.
3. Select the "Responsible Gaming" option.
4. Choose the tool you want to use and set your desired limit or exclusion period.

Limits and exclusions will be applied immediately, and you can adjust them as needed. If you need help with this process, please contact our support team for assistance.

Support for Problem Gambling

If you're struggling with problem gambling, we encourage you to seek help. It's essential to remember that help is always available, and there are many resources available to support you in making responsible choices.

Here are some warning signs of problem gambling:

• Chasing losses
• Borrowing money to gamble
• Lying about gaming habits
• Neglecting other areas of life

If you experience any of these symptoms, please don't hesitate to reach out for help. We recommend contacting the following organizations:

• GamCare
• BeGambleAware
• Gambling Therapy

These organizations offer confidential support and guidance to help you overcome problem gambling behaviors.

Protecting Minors

At Pistolo Casino, we take underage gambling seriously. We strictly prohibit players under 18 years old from playing at our casino. To ensure the safety of minors, we employ age verification methods to verify the age of all new players. If you're a parent or guardian concerned about your child's access to online gaming, we recommend using parental control software to monitor their activity.

Resources and Useful Links

For additional support and resources, please refer to the following organizations:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Center for Responsible Gaming (NCRG)
• The International Centre for Youth Gambling Research and Education (ICYGRE)

These organizations offer a wealth of information on responsible gaming practices, problem gambling, and support services.